Program Details

  • Award: Certificate
  • Credits: 17
  • Delivery: Partially online
  • WIA Certified

About this Program

Students learn to perform a wide variety of office tasks such as: Keyboarding or typing business correspondence, reports, business forms, and other documents using electronic typewriters or word processing equipment. Purchasing a laptop is a requirement of the Granite Falls program. Students should contact the Granite Falls Campus for laptop specifications before purchasing. Receptionists greet customers and other visitors, determine their needs and refer callers to the person who can help them. They may issue visitors' passes and arrange for escorts to take visitors to the proper office. When not busy with callers, they may type, file, operate a switchboard, open and sort mail, schedule appointments, prepare travel vouchers and do simple bookkeeping.

Program Locations

  • Minnesota West Community and Technical College, Canby 56220
  • Minnesota West Community and Technical College, Granite Falls 56241
  • Minnesota West Community and Technical College, Jackson 56143
  • Minnesota West Community and Technical College, Pipestone 56164
  • Minnesota West Community and Technical College, Worthington 56187

Labor Market Information

  • Receptionists and Information Clerks
  • Median wage:$13.88/hour-Below the median
  • Employment outlook: Average
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Minnesota West Community and Technical College
Minnesota West Community and Technical College
1450 Collegeway Worthington, MN 56187 Toll-Free: (800) 658-2330 Local: (800) 658-2330 TTY: (800) 658-2330 Email: info@mnwest.edu