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Enterprise Technical Support Specialist

at Century College

Program Details

  • Award: Certificate
  • Credits: 30
  • Delivery: Face-to-face where some online courses may be available or required.
  • WIA Certified

About this Program

The Enterprise Technical Support Specialist Certificate program is designed to prepare the student for a career as an Enterprise Support Specialist or hardware/software configuration specialist. Enterprise Support Specialists answer questions and provide technical assistance to those who have either hardware or software problems. Hardware/software configuration specialists upgrade old computers and prepare/install new computers on a local area network. The coursework will help prepare the student for Comptia's A+ Certification and Microsoft Windows 7 Professional (70-680) exams.

Program Locations

  • Century College 55110

Labor Market Information

  • Computer Network Support Specialists

  • Median wage: $28.87/hour-Above the median
  • Employment outlook: Below statewide average
  • Computer User Support Specialists

  • Median wage: $23.93/hour-Above the median
  • Employment outlook: Above statewide average
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Century College
Century College
3300 Century Avenue North White Bear Lake, MN 55110 Toll-Free: (800) 228-1978 Local: (651) 779-3300 TTY: (651) 779-3354 Email: