The Enterprise Technical Support Specialist Certificate program is designed to prepare the student for a career as an Enterprise Support Specialist or hardware/software configuration specialist. Enterprise Support Specialists answer questions and provide technical assistance to those who have either hardware or software problems. Hardware/software configuration specialists upgrade old computers and prepare/install new computers on a local area network. The coursework will help prepare the student for Comptia's A+ Certification and Microsoft Windows 7 Professional (70-680) exams.
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Minnesota State Colleges and Universities
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