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Administrative Support Software Specialist

at Northland Community and Technical College

Program Details

  • Award: Associate in Applied Science
  • Credits: 60
  • Delivery: Face-to-face where some online courses may be available or required.
  • WIA Certified

About this Program

Administrative Support Software Specialists are skilled in the use of various types of software, including word processing, spreadsheet, database, and graphics presentation software, as well as electronic mail and Internet use. They provide technical assistance and training to users on how to operate and maintain software most effectively, and may fill the help desk role for their employer. Support Specialists load software into microcomputer memory, test systems, and diagnose hardware and software problems. In addition, they may make minor repairs to computer systems - usually by replacing components or programs - and keep records of service and repairs. They are also asked to help evaluate microcomputer hardware and software needs, purchases, and modifications.

Program Locations

  • Northland Community and Technical College, East Grand Forks 56721
  • Northland Community and Technical College, Thief River Falls 56701

Labor Market Information

  • Computer Systems Analysts

  • Median wage: $42.77/hour-Well above the median
  • Employment outlook: Well above statewide average
  • Computer User Support Specialists

  • Median wage: $24.57/hour-Above the median
  • Employment outlook: Well above statewide average
  • Computer Network Support Specialists

  • Median wage: $29.60/hour
  • Employment outlook: Above statewide average
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Northland Community and Technical College
Northland Community and Technical College
1101 Highway 1 E Thief River Falls, MN 56701 Toll-Free: (800) 959-6282 Local: (218) 683-8800 TTY: (800) 627-3529 Email: enroll@northlandcollege.edu