- Award: Diploma
- Credits: 31
- Delivery: Face-to-face where some online courses may be available or required.
- WIA Certified
About this Program
This program will prepare students for performing a full range of office tasks. Secretaries/receptionists process incoming and outgoing mail, keyboard documents and forms, file and retrieve records, handle telephone calls, and make travel arrangements. In addition, the secretary/receptionist uses microcomputers and a variety of software application programs to perform document processing and file management tasks, as well as create informational marketing pieces. This major requires strong skills in communications, telephone techniques, computer usage, and human relations.
- Northland Community and Technical College, East Grand Forks 56721