About this Program
The Office Technology Certificate and more comprehensive Business Technology A.A.S. Degree prepare students for positions such as Administrative Assistants, Customer Service Specialists, Executive Assistants, Client Relations Specialist positions, and more. Coursework develops office skills, knowledge, and attitudes employers seek, and students receive training in a variety of office management functions including those in communications and marketing, management, and information resources and software applications, as well as other office-related technology. As a result, graduates are prepared to manage nearly all functions in an office environment. Once on the job, typical work will include using various computer applications, preparing and editing business documents, filing and managing records, using electronic calendars, handling telephone calls, scheduling meetings, making travel arrangements, greeting visitors, processing mail, supervising or training subordinates, taking meeting minutes, presenting data, and more. After completion of the program, students will be proficient with oral and written communications, as well as possess developed decision-making and problem-solving skills. The program is recommended for experienced office professionals as well as entry-level administrative professionals who seek to increase their potential for promotion.