A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.
1920 Lee Blvd.
North Mankato, MN 56003
Toll-Free: (800) 722-9359
Local: (507) 389-7220
TTY: (507) 389-7200
Minnesota State Colleges and Universities
30 7th St. E., Suite 350, St. Paul, MN 55101-7804
Toll free: (800) 456-8519 | International: +1-651-5560596
Consumers with hearing or speech disabilities may contact us via their preferred Telecommunications Relay Service.