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Program Details

  • Award: Certificate
  • Credits: 23
  • Delivery: Face-to-face where some online courses may be available or required.
  • WIOA Certified

About this Program

This 22-Credit program is designed to prepare students to use the telephone, to greet customers and determine their needs, and to schedule appointments. Receptionists may also keyboard documents, file records, process mail, and take messages. Strong verbal communication and telephone skills, effective business etiquette, and people-handling skills are desirable traits.

Program Locations

  • Alexandria Technical and Community College 56308
Alexandria Technical and Community College
1601 Jefferson Street Alexandria, MN 56308 Toll-Free: (888) 234-1222 Local: (320) 762-0221 Email:

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