This 22-Credit program is designed to prepare students to use the telephone, to greet customers and determine their needs, and to schedule appointments. Receptionists may also keyboard documents, file records, process mail, and take messages. Strong verbal communication and telephone skills, effective business etiquette, and people-handling skills are desirable traits.
1601 Jefferson Street
Alexandria, MN 56308
Toll-Free: (888) 234-1222
Local: (320) 762-0221
Minnesota State Colleges and Universities
30 7th St. E., Suite 350, St. Paul, MN 55101-7804
Toll free: (800) 456-8519 | International: +1-651-5560596
Consumers with hearing or speech disabilities may contact us via their preferred Telecommunications Relay Service.